Employee Communication in the Workplace

The building blocks of a successful workplace can be found in effective employee communication, from improved customer service and faster problem solving to lower employee turnover rates. The benefits are numerous and diverse, with research showing that good workplace relationships enhance productivity by up to 30%.

Here are 11 reasons why you should invest time into building good employee communication in the workplace:

1.     Employee Engagement

Leadership communication is the top internal communication factor that statistically correlates to how engaged employees are. Your communication with your team is key to keeping them engaged and productive. The more connected they feel, the more engaged your employees become. Engagement is the key to productivity and successful leadership.

2.     Email Overload

With an estimated 25% of the average employees’ workday spent sorting through various email-related tasks, many with no relevance to them at all, it’s clear that something needs to change.

3.     Communications Silos

Too much irrelevant content often results in communication silos. This can be seen as a problem since employees will likely not read all the digitized data they’re given, which means that important pieces may get lost due to their lack of importance or relevance for them personally.

4.     Interdepartmental Communications

Without a well-crafted communication strategy, it is tough to maintain effective interdependent communications within organizations.

5.     Employee Productivity

On average, 4 out of 5 employees believe that effective internal business communications help their job performance. However, an average employee spends 2.5 hours every day searching for information needed.

6.     Remote Employees

Facing the Communication challenges that come with working remotely can be difficult for any company. These include coordinating across time zones, information silos, and overcoming language barriers as well as cultural ones in order to make sure everyone is on board with projects from start-to-finish.

7.     Employee Turnover

When employees know how to communicate with their employees effectively, they are much more successful in making their employees brand ambassadors.

8.     Knowledge Sharing

One of the main goals companies are trying to achieve by investing in internal communications is to improve employee knowledge sharing.

9.     Employee Advocacy

When employees know how to communicate with their employees effectively, they are much more successful in making their employees brand ambassadors.

10.  Company Culture

A good employee communications strategy is crucial for building a better company culture. Companies that communicate transparently and openly enjoy a much healthier atmosphere.

11.  Customer Satisfaction and Retention

Better employee communication positively influences employee satisfaction, motivation, and engagement, which directly impact customer satisfaction and loyalty.

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